Returns + Exchanges

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Order Questions:
Please contact us if you need help or have any other questions concerning your orders.

Email: retail@crossfitnorthatlanta.com
Address: 1730 Taylor St NW Atlanta, Georgia 30318

Order Processing:
-Please allow 1-3 business days for order processing
-Orders will not be processed, shipped, or delivered on weekends
-International orders are subject to Fees and Delays due to Customs.

Return Policy:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Step 1:

Obtain a Return Merchandise Authorization (RMA) Number within 30 days from the date your order was shipped. Returns will not be accepted without an RMA Number. RMA Numbers expire 30 days after the date they are created; the return will not be accepted if it is received after that time.  

Step 2:

Ship returning items to the address below. Please include a brief note describing the reason you are returning the merchandise and write the RMA# on the outside of the shipping package. 

Important Note: For your protection, please send your return via a shipping service that can be tracked, such as Registered USPS, FedEx, or UPS. Please be sure to keep your receipt, as well as the tracking information associated with item(s) returned. We cannot guarantee refunds for returns sent via a non-traceable method.

Step 3:

Once received at our facility, your return will be processed within 5 to 7 business days. Credits are processed upon confirmation and inspection of the return. You will receive an automated e-mail notification confirming your return has been processed. Please allow up to two billing cycles for the return credit to appear on your credit card statement.

Please note, credits are processed for the original cost paid for the merchandise and tax. Shipping and handling fees will not be refunded.

If you return an item in unacceptable condition we will not be able to process a refund and will therefore ship the merchandise back to you.

Exchanges and Returns Address:
CFNA Attn: Returns & Exchanges
1730 Taylor St NW
Atlanta, Georgia 30318

Phone: 404-355-4500
Email: retail@crossfitnorthatlanta.com